Book an Onsite Visit with an IT Support Technician

No fix, no fee – guaranteed! We promise to offer you working solution for your issues or you don’t have to pay.

Our experienced and friendly IT technicians are available to attend your premises to assist you with your issue(s) – 24 hours / 7 days a week. Upon arrival our IT technician will diagnose the issue, provide the best solution to the matter and undertake the actions required, upon your approval, to get your items working again. We can assist with a wide range of technology including computers, printers, internet trouble shooting, smart phones and TVs and CCTV systems.

Onsite support is available for homes and businesses 24 hour / 7 days.

Onsite services start from $99 per 45 minutes, during business hours, for support within 10 kilometres from Knoxfield.

An surcharge of $30 applies for services on weekends or outside business hours and for locations greater than 10 kilometres away. Additional time exceeding 45 minutes is charged as $33 per 15 minute block. For more information please visit here.

To book your onsite visit please complete the form below. You will receive a job number once the form has been submitted and a member of the team will contact you to confirm your booking.

    Issue details

    Please tell us more about your issues along with your contact details.

    Description of issue*

    Computer description / make / model*

    When did you want a technician to assist you*

    Preferred time*

    Customer details

    Customer name*

    Business name


    Contact number*


    How did you hear about us*

    Secure your onsite booking

    To confirm this booking a booking deposit, which is $99 including the first 45 minutes of your visit, is required.

    Payment option* (credit card is required for bookings within 24 hours):

    Credit card name:

    Credit card number:

    Expiry date:

    CCV2 (3 digits on the back of the card):

    I acknowledge that I have read and agree to the terms & conditions.

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